a common attack method and form of social engineering that uses messaging to convince you that they are coming from an authoritative source like your bank or UPS

this is a form of misdirection

kind of like typosquatting, where they capture a page similar to the source like bankofamerca or something, but then they make it look like the real page

if the messge is coming through your phone SMS, some call it smishing, or by voice phone call its vishing